| Area of law
(no. of items) | Survey
question no. | Legal event group (no. of items)
Legal event |
| Civil (76) | Accident/injury (4) | |
| 19 | Car accident — property damage | |
| 39A | Car accident — personal injury | |
| 39B | Injury at work | |
| 39C | Other personal injury | |
| Business (2) | ||
| 7 | Problem as landlord | |
| 9 | Problem re own business | |
| Consumer (5) | ||
| 20F | Problem re superannuation | |
| 21 | Problem re goods/services | |
| 22 | Dispute with financial institution | |
| 23 | Problem re insurance | |
| 56 | Complaint about lawyer | |
| Credit/debt (5) | ||
| 20A | Problem paying bill/debt | |
| 20B | Dispute re credit rating | |
| 20C | Problem re money owed to you | |
| 20D | Problem as guarantor | |
| 20E | Bankruptcy | |
| Education (6) | ||
| 35A | Unfair exclusion from education | |
| 35B | HECS issue | |
| 35C | School bullying/harassment | |
| 37A | Unfair exclusion from education — parent | |
| 37B | HECS issue — parent | |
| 37C | School bullying/harassment — parent | |
| Employment (5) | ||
| 2A | Dispute re employment conditions | |
| 2B | Unfair termination of employment | |
| 2C | Workplace harassment/mistreatment | |
| 2D | Workplace discrimination | |
| 2E* | Other problem re employment | |
| Government (15) | ||
| 5 | Problem re gov. pension/benefit | |
| 31C | Problem re gov. services — carer of disabled/elderly | |
| 43A | Problem re gov. disability/community services | |
| 44A | Dispute re taxation/debt | |
| 43E* | Other problem re gov. services — disabled person | |
| 44B | Problem re freedom of information request | |
| 44C | Immigration problem | |
| 44D | Local council problem | |
| 51 | Non-traffic fines you challenged | |
| 53A | Problem re medical treatment — immigration detention | |
| 53B | Problem re legal advice — immigration detention | |
| 53C | Safety threats — immigration detention | |
| 53D | Harassment/abuse by staff — immigration detention | |
| 53E | Problem re release — immigration detention | |
| 57B* | Problem re legal system | |
| Civil (76) | Health (11) | |
| 31B | Involuntary psychiatric hospitalisation — carer | |
| 31F* | Problem re quality of medical treatment — carer | |
| 31G* | Problem re disability facilities — carer | |
| 42A/52 | Involuntary psychiatric hospitalisation | |
| 42B | Other mental health care issue | |
| 43B | Problem re non-government disability services | |
| 53A | Problem re medical treatment — psychiatric ward | |
| 53B | Problem re legal advice — psychiatric ward | |
| 53C | Safety threats — psychiatric ward | |
| 53D | Harassment/abuse by staff — psychiatric ward | |
| 53E | Problem re release — psychiatric ward | |
| Housing (11) | ||
| 10A | Bought/sold home | |
| 10B | Dispute with neighbour | |
| 10C | Homelessness | |
| 12 | Tenancy problem | |
| 14 | Home ownership problem | |
| 16A | Strata title problem | |
| 16B | Problem re caravan/home estate | |
| 16C | Problem re boarding house/hostel | |
| 16D | Problem re retirement home/village | |
| 31A | Nursing home problem — carer of disabled/elderly | |
| 43C | Nursing home problem — disabled person | |
| Human rightsa (8) | ||
| 24A | Discrimination — marital status | |
| 24B | Discrimination — age | |
| 24C | Discrimination — gender | |
| 24D | Discrimination — religion | |
| 24E | Discrimination — sexuality | |
| 24F | Discrimination — ethnicity | |
| 24G | Discrimination — disability | |
| 31H* | Discrimination — carer of disabled/eldery | |
| Wills/estates (4) | ||
| 32A | Make/alter will | |
| 32B | Executor of estate | |
| 32C | Dispute over will/estate | |
| 32D | Power of attorney | |
| Criminal (16) | Domestic violence (3) | |
| 47A | Victim of domestic violence by family member | |
| 47B | Victim of domestic violence by household member | |
| 48 | Domestic violence allegation against you | |
| General crime (11) | ||
| 46A | Unfair treatment by police | |
| 46B | Criminal charge | |
| 46C | Problem re bail/remand | |
| 46D | Police failing to investigate crime | |
| 47C | Assault victim | |
| 49 | Property stolen/vandalised | |
| 53A | Problem re medical treatment — prison/juvenile detention | |
| 53B | Problem re legal advice — prison/juvenile detention | |
| 53C | Safety threats — prison/juvenile detention | |
| 53D | Harassment/abuse by staff — prison/juvenile detention | |
| 53E | Problem re release — prison/juvenile detention | |
| Traffic offences (2) | ||
| 50A | Loss of driver’s licence | |
| 50B | Other traffic fine/offence you challenged | |
| Family (9) | Family (9) | |
| 25A | Problem re residence/contact for child | |
| 25B | Problem re residence/contact for grandchild | |
| 27A | Problem re child support payments | |
| 27B | Child protection issue | |
| 27C | Fostering/adoption/guardianship issue | |
| 29A | Divorce/separation | |
| 29B | Dispute re matrimonial property | |
| 31D | Guardianship problem — carer of disabled/elderly | |
| 57A* | Other family law problem | |
| Unclassified (3) | Unclassified (3) | |
| 31E | Other problem — carer of disabled/elderly | |
| 43D | Other problem re disability | |
| 57 | Other problem |
| Age (years) |
15–24
|
25–34
|
35–44
|
45–54
|
55–64
|
65+
|
15–65+
|
|
| Sample | ||||||||
| Males |
no.
|
64
|
21
|
33
|
37
|
19
|
14
|
188
|
|
(%)
|
(16)
|
(5.2)
|
(8.2)
|
(9.2)
|
(4.7)
|
(3.5)
|
(46.9)
|
|
| Females |
no.
|
24
|
57
|
49
|
44
|
20
|
19
|
213
|
|
(%)
|
(6)
|
(14.2)
|
(12.2)
|
(11)
|
(5)
|
(4.7)
|
(53.1)
|
|
| Males and females |
no.
|
88
|
78
|
82
|
81
|
39
|
33
|
401
|
|
(%)
|
(21.9)
|
(19.5)
|
(20.4)
|
(20.2)
|
(9.7)
|
(8.2)
|
(100)
|
|
| Population | ||||||||
| Males |
no.
|
13 091
|
10 302
|
10 790
|
10 594
|
6 554
|
4 404
|
55 735
|
|
(%)
|
(11.5)
|
(9.1)
|
(9.5)
|
(9.3)
|
(5.8)
|
(3.9)
|
(49.1)
|
|
| Females |
no.
|
12 299
|
10 888
|
11 776
|
10 957
|
6 115
|
5 689
|
57 724
|
|
(%)
|
(10.8)
|
(9.6)
|
(10.4)
|
(9.7)
|
(5.4)
|
(5)
|
(50.9)
|
|
| Males and females |
no.
|
25 390
|
21 190
|
22 566
|
21 551
|
12 669
|
10 093
|
113 459
|
|
(%)
|
(22.4)
|
(18.7)
|
(19.9)
|
(19)
|
(11.2)
|
(8.9)
|
(100)
|
| Age (years) |
15–24
|
25–34
|
35–44
|
45–54
|
55–64
|
65+
|
15–65+
|
|
| Sample | ||||||||
| Males |
no.
|
45
|
35
|
38
|
26
|
23
|
26
|
193
|
|
(%)
|
(11.3)
|
(8.8)
|
(9.5)
|
(6.5)
|
(5.8)
|
(6.5)
|
(48.3)
|
|
| Females |
no.
|
38
|
40
|
49
|
45
|
20
|
15
|
207
|
|
(%)
|
(9.5)
|
(10)
|
(12.3)
|
(11.3)
|
(5)
|
(3.8)
|
(51.8)
|
|
| Males and females |
no.
|
83
|
75
|
87
|
71
|
43
|
41
|
400
|
|
(%)
|
(20.8)
|
(18.8)
|
(21.8)
|
(17.8)
|
(10.8)
|
(10.3)
|
(100)
|
|
| Population | ||||||||
| Males |
no.
|
14 539
|
13 620
|
14 756
|
12 999
|
8 866
|
8 830
|
73 610
|
|
(%)
|
(9.8)
|
(9.2)
|
(10)
|
(8.8)
|
(6)
|
(6)
|
(49.7)
|
|
| Females |
no.
|
14 281
|
13 959
|
14 237
|
13 014
|
8 280
|
10 579
|
74 350
|
|
(%)
|
(9.7)
|
(9.4)
|
(9.6)
|
(8.8)
|
(5.6)
|
(7.1)
|
(50.3)
|
|
| Males and females |
no.
|
28 820
|
27 579
|
28 993
|
26 013
|
17 146
|
19 409
|
147 960
|
|
(%)
|
(19.5)
|
(18.6)
|
(19.6)
|
(17.6)
|
(11.6)
|
(13.1)
|
(100)
|
| Age (years) |
15–24
|
25–34
|
35–44
|
45–54
|
55–64
|
65+
|
15–65+
|
|
| Sample | ||||||||
| Males |
no.
|
41
|
68
|
45
|
28
|
15
|
24
|
221
|
|
(%)
|
(10.1)
|
(16.8)
|
(11.1)
|
(6.9)
|
(3.7)
|
(5.9)
|
(54.6)
|
|
| Females |
no.
|
22
|
59
|
42
|
27
|
22
|
12
|
184
|
|
(%)
|
(5.4)
|
(14.6)
|
(10.4)
|
(6.7)
|
(5.4)
|
(3)
|
(45.4)
|
|
| Males and females |
no.
|
63
|
127
|
87
|
55
|
37
|
36
|
405
|
|
(%)
|
(15.6)
|
(31.4)
|
(21.5)
|
(13.6)
|
(9.1)
|
(8.9)
|
(100)
|
|
| Population | ||||||||
| Males |
no.
|
4 794
|
9 658
|
6 410
|
3 838
|
2 727
|
2 895
|
30 322
|
|
(%)
|
(8.6)
|
(17.3)
|
(11.5)
|
(6.9)
|
(4.9)
|
(5.2)
|
(54.3)
|
|
| Females |
no.
|
4 762
|
8 002
|
4 234
|
3 172
|
2 233
|
3 115
|
25 518
|
|
(%)
|
(8.5)
|
(14.3)
|
(7.6)
|
(5.7)
|
(4)
|
(5.6)
|
(45.7)
|
|
| Males and females |
no.
|
9 556
|
17 660
|
10 644
|
7 010
|
4 960
|
6 010
|
55 840
|
|
(%)
|
(17.1)
|
(31.6)
|
(19.1)
|
(12.6)
|
(8.9)
|
(10.8)
|
(100)
|
| Age (years) |
15–24
|
25–34
|
35–44
|
45–54
|
55–64
|
65+
|
15–65+
|
|
| Sample | ||||||||
| Males |
no.
|
43
|
35
|
35
|
36
|
19
|
29
|
197
|
|
(%)
|
(10.5)
|
(8.6)
|
(8.6)
|
(8.8)
|
(4.7)
|
(7.1)
|
(48.3)
|
|
| Females |
no.
|
32
|
38
|
42
|
39
|
29
|
31
|
211
|
|
(%)
|
(7.8)
|
(9.3)
|
(10.3)
|
(9.6)
|
(7.1)
|
(7.6)
|
(51.7)
|
|
| Males and females |
no.
|
75
|
73
|
77
|
75
|
48
|
60
|
408
|
|
(%)
|
(18.4)
|
(17.9)
|
(18.9)
|
(18.4)
|
(11.8)
|
(14.7)
|
(100)
|
|
| Population | ||||||||
| Males |
no.
|
11 036
|
11 097
|
10 229
|
9 160
|
6 890
|
9 617
|
58 029
|
|
(%)
|
(9.2)
|
(9.3)
|
(8.6)
|
(7.7)
|
(5.8)
|
(8)
|
(48.6)
|
|
| Females |
no.
|
11 235
|
10 777
|
10 110
|
9 037
|
6 759
|
13 534
|
61 452
|
|
(%)
|
(9.4)
|
(9)
|
(8.5)
|
(7.6)
|
(5.7)
|
(11.3)
|
(51.4)
|
|
| Males and females |
no.
|
22 271
|
21 874
|
20 339
|
18 197
|
13 649
|
23 151
|
119 481
|
|
(%)
|
(18.6)
|
(18.3)
|
(17)
|
(15.2)
|
(11.4)
|
(19.4)
|
(100)
|
| Age (years) |
15–24
|
25–34
|
35–44
|
45–54
|
55–64
|
65+
|
15–65+
|
|
| Sample | ||||||||
| Males |
no.
|
32
|
24
|
30
|
33
|
26
|
57
|
202
|
|
(%)
|
(7.7)
|
(5.8)
|
(7.2)
|
(8)
|
(6.3)
|
(13.8)
|
(48.8)
|
|
| Females |
no.
|
16
|
17
|
40
|
55
|
38
|
46
|
212
|
|
(%)
|
(3.9)
|
(4.1)
|
(9.7)
|
(13.3)
|
(90.2)
|
11.1
|
-51.2
|
|
| Males and females |
no.
|
48
|
41
|
70
|
88
|
64
|
103
|
414
|
|
(%)
|
-11.6
|
-9.9
|
-16.9
|
-21.3
|
-15.5
|
-24.9
|
-100
|
|
| Population | ||||||||
| Males |
no.
|
981
|
734
|
1 100
|
1 367
|
1 130
|
1 833
|
7 145
|
|
(%)
|
-6.8
|
-5.1
|
-7.6
|
-9.4
|
-7.8
|
-12.6
|
-49.2
|
|
| Females |
no.
|
873
|
786
|
1 263
|
1 310
|
1 128
|
2 024
|
7 384
|
|
(%)
|
-6
|
-5.4
|
-8.7
|
-9
|
-7.8
|
-13.9
|
-50.8
|
|
| Males and females |
no.
|
1 854
|
1 520
|
2 363
|
2 677
|
2 258
|
3 857
|
14 529
|
|
(%)
|
-12.8
|
-10.5
|
-16.3
|
-18.4
|
-15.5
|
-26.5
|
-100
|
| Age (years) |
15–24
|
25–34
|
35–44
|
45–54
|
55–64
|
65+
|
15–65+
|
|
| Sample | ||||||||
| Males |
no.
|
33
|
31
|
42
|
43
|
38
|
37
|
224
|
|
(%)
|
(8.3)
|
(7.8)
|
(10.5)
|
(10.8)
|
(9.5)
|
(9.3)
|
(56)
|
|
| Females |
no.
|
13
|
38
|
36
|
37
|
30
|
22
|
176
|
|
(%)
|
(3.3)
|
(9.5)
|
(9)
|
(9.3)
|
(7.5)
|
(5.5)
|
(44)
|
|
| Males and females |
no.
|
46
|
69
|
78
|
80
|
68
|
59
|
400
|
|
(%)
|
(11.5)
|
(17.3)
|
(19.5)
|
(20)
|
(17)
|
(14.8)
|
(100)
|
|
| Population | ||||||||
| Males |
no.
|
494
|
606
|
676
|
716
|
640
|
549
|
3681
|
|
(%)
|
(7.6)
|
(9.4)
|
(10.4)
|
(11.1)
|
(9.9)
|
(8.5)
|
(56.8)
|
|
| Females |
no.
|
414
|
530
|
553
|
511
|
420
|
368
|
2796
|
|
(%)
|
(6.4)
|
|