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Bega legal needs pilot survey  ( 2003 )  Cite this report

Ch 6. Outcomes



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Were legal events resolved?


All participants were asked whether they considered the event to be resolved. Fifty-seven per cent of participants considered the event to be resolved, 32 per cent unresolved and 11 per cent in the process of resolution.

Figure 6.1: Whether events were resolved: Bega Valley LGA Piloy Survey, October–November 2002


The question of whether a particular event is resolved is related to its timing. Given that the survey covers events that occurred any time during the previous twelve months, events that occurred some time ago were more likely to have been resolved than events occurring more recently. The survey did not examine the timing of events, and conclusions about resolution will be affected by this random factor.55

Furthermore, while a definite end point can be found for events such as the purchase of a house or execution of a will, the issue of whether some other events are resolved is largely subjective. For example, one person who has had some property stolen may accept that they will not get it back and consider the event resolved once reported to the police, while another may consider the event unresolved unless and until their property is recovered. It is thus important to remember that resolution is related to the perceptions and expectations of individual participants, a latent factor that cannot be measured.



An additional question has been included in the updated survey instrument to identify the timing of the occurrence of legal events.

55  An additional question has been included in the updated survey instrument to identify the timing of the occurrence of legal events.


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Law and Justice Foundation of NSW 2003, Quantitative legal needs survey: Bega Valley (Pilot), Sydney