Note: the original hard copy of this report is
Managing mortgage stress: evaluation of the Legal Aid NSW and Consumer Credit Legal Centre Mortgage Hardship Service
2011The MHS is a joint project of Legal Aid NSW and CCLC. It provides legal assistance and financial counselling to people experiencing mortgage stress with a view to assisting them to save their home, or, in situations in which saving the home is not a viable option, minimising loss and ensuring outcomes favourable to the borrower.
Appendix A. Follow-up survey — interview schedule
Appendix B. CCLC mortgage advices pre- and post-MHS (July 2008 to October 2010)
Figure A1. CCLC advices for all mortgage matters (1 July 2008 to 31 October 2010, including first 16 months of
the MHS: 1 July 2009 to 31 October 2010)
Source: CCLC data (CLSIS and CDH databases, July 2008 to October 2010)