Specifically, we investigated what research evidence there was available that showed CLE initiatives:
• improved participants’ knowledge about the law, legal issues, legal processes or sources of assistance
• increased participants’ skills and motivation to take action to resolve their legal issues (including seeking the right sources of assistance)
• changed participants’ behaviour e.g. to take action to address their legal problem
• improved participant outcomes
• were cost effective.
It should be noted that there may be a range of aspects other than effectiveness that can be useful to evaluate for an activity such as CLE – for example, it can also be useful to evaluate why it succeeded or how well it was received by clients (see Digiusto 2012, p.1). While these are very valuable questions, they are beyond the scope of this particular review.