Note: the original hard copy of this report is 36 pages .

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Victoria Legal Aid: Information services literature scan   

, 2018 The purpose of this literature scan was to locate and summarise the available research evidence on information services, with a focus on what contributes to effective legal information. Victoria Legal Aid will use the literature scan to inform their delivery of public legal information services in Victoria.

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Victoria Legal Aid Information services literature scan [PDF, 1MB]

The Law and Justice Foundation of NSW has partnered with Victoria Legal Aid to undertake a program of work which will assist Victoria Legal Aid in the efficient and effective use of information service resources.

Victoria Legal Aid will use the findings to understand more about client capability and where legal information sits within their services. The literature scan will inform decisions about what type of services are provided to which clients and when.