The LJF Collaborative Planning Resource – Service Planning (CPR-SP) summarises the research evidence on legal need and access to justice and the implications for planning legal service delivery. The geographical location of legal services, while important, is only one key aspect of planning and delivering effective legal assistance services to those most in need. Recognising the variation between different priority groups and the overlap between them, services can be targeted at identified client groups; timely to client’s experience; appropriate to varying legal need and capability; and joined-up as part of a holistic response. 1
Service design is likely to vary accordingly. For instance, reaching hard to find groups through other (often non-legal) services with which they have regular contact. The CPR-SP also provides useful information for designing appropriate legal services for specific priority demographic groups: ‘who’ priority clients are, ‘what’ types of services are appropriate to their legal needs and capabilities, and ‘how’ these services might be delivered.
The LJF Collaborative Planning Resource – Jurisdictional Data (CPR-JD) brings together three sets of information relevant to making decisions about legal assistance provision: