Data analysis
The transcribed interviews with homeless participants and stakeholders, focus groups, literature and administrative documentation were analysed using QSR NUD*IST Vivo (NVivo). NVivo is a qualitative analysis software program that facilitates the organisation and coding of textual data for thematic analysis. Information is categorised under particular ‘nodes’ (or themes) that can be developed prior to coding or as the analysis progresses. In this case, most nodes were developed before data was entered into the NVivo database. Nodes were grouped by research question and based on themes identified in earlier research, particularly as part of the A2J research program (e.g. areas of law/legal issue, types of barriers to accessing legal assistance). New nodes were added where required.