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Research Report: On the edge of justice: the legal needs of people with a mental illness
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On the edge of justice: the legal needs of people with a mental illness (2006) Cite this report

Ch 4. Barriers to accessing legal assistance

Individual barriers to accessing legal assistance



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Lack of awareness of legal rights


A number of stakeholders and two participants suggested that people with a mental illness often lack awareness that their problem—for instance, housing, family, debt—has a legal element to it.6 Because people do not recognise that they have a legal problem, they may be unaware of their legal rights in a particular situation and may therefore not seek legal assistance.

    So there are probably many people out there who don’t know they have a problem.7

    Quite often with mental health, clients are totally confused about what actually is a legal issue.8

Several service providers were of the opinion that because people with a mental illness tend to have lower levels of participation in education and employment, they lack basic knowledge of legal issues and the legal process, and they may also lack the ability to find this information.9 This is supported by the Disability Council in A Question of Justice, which found:

    People with disabilities reported being disadvantaged as a result of lost educational opportunities which contributed to them not having the necessary knowledge, awareness, and skills to locate information or know what questions to ask.10

It was also reported that loss of education is a particular issue for young people with a mental illness who, as a result, lack knowledge about legal issues and the legal system.11

Consultations with caseworker, South coast, NSW, November 2004, consumer advocate, Sydney, August 2004, Aboriginal mental health worker, Sydney, September 2004, mental health worker, Western NSW, August 2004, community worker, Sydney, October 2004. Also iInterviews nos. 18 and 14.
Consultation with pro bono solicitor, Sydney, September 2004.
Consultation with caseworker, South Coast, NSW, November 2004.
Consultations with solicitor in charge, MHAS, Legal Aid, December 2004, caseworker, Blue Mountains, July 2004, convener of the NCSMC, December 2004, registrar, Local Court, Sydney, August 2004, Manager, Anti-Discrimination Board (ADB), November 2004, Aboriginal mental health worker, Sydney, September 2004, registrar, Local Courts & Sheriff, July 2004. This is also supported by Cameron et al., Thin Ice. See also Jablensky et al., People Living With Psychotic Illness, Andrews et al., The Mental Health of Australians.
Disability Council, A Question of Justice.
Consultations with mental health worker, Sydney, September 2004, CLC workers, Shopfront, September 2004.

 Consultations with caseworker, South coast, NSW, November 2004, consumer advocate, Sydney, August 2004, Aboriginal mental health worker, Sydney, September 2004, mental health worker, Western NSW, August 2004, community worker, Sydney, October 2004. Also iInterviews nos. 18 and 14.
 Consultation with pro bono solicitor, Sydney, September 2004.
 Consultation with caseworker, South Coast, NSW, November 2004.
 Consultations with solicitor in charge, MHAS, Legal Aid, December 2004, caseworker, Blue Mountains, July 2004, convener of the NCSMC, December 2004, registrar, Local Court, Sydney, August 2004, Manager, Anti-Discrimination Board (ADB), November 2004, Aboriginal mental health worker, Sydney, September 2004, registrar, Local Courts & Sheriff, July 2004. This is also supported by Cameron et al., Thin Ice. See also Jablensky et al., People Living With Psychotic Illness, Andrews et al., The Mental Health of Australians.
10  Disability Council, A Question of Justice.
11  Consultations with mental health worker, Sydney, September 2004, CLC workers, Shopfront, September 2004.


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Karras, M, McCarron, E, Gray, A & Ardasinski, S 2006, On the edge of justice: the legal needs of people with a mental illness in NSW, Law and Justice Foundation of NSW, Sydney