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Culturally and linguistically diverse communities


If you are working with CALD communities it is important to understand the community that you are dealing with, to link up with relevant organisations, and to use your networks and relevant media to promote your services or resources. This page provides some resources to assist you with doing this. Many of these links were provided by Maria Katrivesis, Human Services Consultant, at a seminar she ran for the Law and Justice Foundation in April 2008 on reaching CALD communities. Maria's contact details are: Ph: 02 9731 0098, Mob: 0421 0465 66.

Plain language law publications

Plain language law search, Law and Justice Foundation of NSW
http://www.lawfoundation.net.au/pllsearch
Find existing NSW plain language law publications in languages other than English. This database is also searchable by resource format (e.g. DVDs, factsheets) and area of law.

Legal resources for newly arrived migrants and refugees
http://www.nlaf.org.au/reports/new_arrivals.html
This catalogue lists legal resources targeted at newly arrived migrants and refugees.


Checklists and Guides


Checklist for working with CALD communities, Law and Justice Foundation of NSW, 2008
http://www.nlaf.org.au/groups/cald/CALDChecklist.pdf

Checklist: working with interpreters in legal settings, Women's Legal Service NSW, 2009
http://www.nlaf.org.au/groups/cald/wls_checklist.pdf

Quick guide for working with interpreters in legal settings, Women's Legal Service NSW, 2009
http://www.nlaf.org.au/groups/cald/wls_poster.pdf

Organisations

Multicultural Interagency Directory, Ethnic Communities Council of NSW
http://www.eccnsw.org.au/Directory.aspx
A new directory of multicultural interagencies in NSW will be available soon.

NSW funded settlement grants 2008-2009, Department of Immigration and Citizenship
http://www.immi.gov.au/living-in-australia/delivering-assistance/settlement-grants/funded-orgs.htm


Ethnic communities reference database, Ethnic Communities’ Council of NSW, 2008, 65pp
http://www.eccnsw.org.au
An online database will be published in spring 2011 containing contact details for organisations working with ethnic communities in NSW.

Statistics

Settlement Database, Department of Immigration and Citizenship
http://www.immi.gov.au/living-in-australia/delivering-assistance/settlement-reporting-facility/index.htm
This interactive database provides statistical data on arrivals to Australia from 1996 onwards. It can be searched by year of arrival, country of birth, humanitarian status, English proficiency, and languages spoken for a range of geographical regions including state and local government area.

2006 Census Tables. Australian Bureau of Statistics
2006 census results can be searched by geographic area, country of birth and language, and downloaded as Excel files.

Local council community profiles
Most local councils produce yearly community profiles containing a range of statistical data about their area including data about CALD communities. Many are available on the web and some are published in a standardised format using profile.id software e.g. Wollongong's local council profile is at www.id.com.au/profile/wollongong.

Research

Community profiles, Department of Immigration and Citizenship
www.immi.gov.au/living-in-australia/delivering-assistance/government-programs/settlement-planning/community-profiles.htm
These profiles on the most recent Humanitarian Program arrivals provide background information on the Bhutanese, Burmese, Congolese, Eritrean, Ethiopian, Liberian, Sierra Leonean, Sudanese, Togolese and Uzbek communities.

Community Information Summaries, Department of Immigration and Citizenship
www.immi.gov.au/media/publications/statistics/comm-summ/index.htm
These summaries present a range of demographic and socio-economic characteristics for the first 100 countries of birth from the 2006 Census of Population and Housing. Topics include geographic distribution, age and sex, ancestry, language, religion, year of arrival in Australia, citizenship take-up, median income, qualifications, and employment.

Community languages online: current practice and future directions of multilingual information on Victorian Government websites, A Cunningham, et al., State Library of Victoria, Melbourne, 2007 (Vic)
www.egov.vic.gov.au/pdfs/community-languages-online-june-2007.pdf
Based on research into current Victorian Government practices, and consultation with service providers and ethnic communities, this report highlights the need for improved awareness by CALD communities of available resources, and improved skills in multilingual web publishing in Victoria.

One NESB size does not fit all! What makes a health promotion campaign "culturally appropriate"? Margo Moore, Di Lane, Anne Connolly, Synergy Autumn 2002
http://www.dhi.gov.au/Multicultural-Mental-Health-Australia/Resources/Synergy/default.aspx
This paper describes a culturally appropriate campaign to raise awareness and change attitudes about domestic violence in Vietnamese, Tongan, Arabic and Chinese communities in NSW. The approaches for each community and the evaluation of the campaign are discussed.

Immigration Advice and Rights Centre Website Evaluation and Needs Analysis, Law and Justice Foundation of NSW, 2001.
http://www.lawfoundation.net.au/ljf/app/&id=EA51CF316D69C615CA257043001BCC7B
This report outlines the results of a user needs analysis to inform the redesign of the Immigration Advice and Rights Centre's (IARC) website. Clients of the Migration Review Tribunal (MRT) and IARC's telephone service were interviewed about their current and potential use of the web. The study found that a relatively high proportion of those interviewed used the internet (75% of MRT interviewees).

Just Search, Law and Justice Foundation of NSW
www.lawfoundation.net.au/justsearch
Search Just Search for additional research on the legal needs of CALD communities.

Media

Ethnic media, Community Relations Commission
www.crc.nsw.gov.au/ethnic_media
Contact details for ethnic media in NSW for radio, television and print.


Interpreting and Translating

Other

NSW Multicultural Health Communication Service
www.mhcs.health.nsw.gov.au/
NSW Multicultural Health produces multilingual health resources and guidelines, and undertakes research and social marketing campaigns targeting people from cultural and linguistically diverse backgrounds (CALD).

See www.lawfoundation.net.au/ljf/app/2D6B1A765E032E5CCA25733A001A2F6E.html for a presentation by the NSW Multicultural Health Communication Service on publishing multilingual information online.

Produced by the Law and Justice Foundation of NSW, November 2011



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